AHRQ Innovations Exchange | Nursing Home Learning Collaborative Improves Quality of Care, Reduces Staff Turnover

Nursing Home Learning Collaborative Improves Quality of Care, Reduces Staff Turnover

Snapshot
Summary
In an approach to improving nursing home care known as the "Wellspring Program," nursing homes join an alliance that allows participants to exchange performance experience and conduct interdepartmental group training for both front-line staff and leadership on quality improvement and culture change processes. The goals of this program are to enhance the quality of resident care and life and to improve the nursing home work environment. A comparison study found that the program reduced deficiency rates significantly and improved staff retention compared to peer institutions.

See the Description section for updated information about Wellspring Program components; the Context section for updated information about the administration of the Wellspring Program; and the Use by Other Organizations section for new information about program adoption (updated May 2009).

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AHRQ Innovations Exchange | Nursing Home Learning Collaborative Improves Quality of Care, Reduces Staff Turnover