Clinician & Group Survey and Reporting Kit 2008

Clinician & Group Survey and Reporting Kit 2008

The CAHPS Clinician & Group Survey and Reporting Kit 2008 provides access to the CAHPS Clinician & Group Survey as well as several documents designed to assist users in administering the survey and analyzing the results.

There are two versions of the Kit. The only difference is the number of response options in the frequency scale used in the questionnaires:

Four-point response scale: Never, Sometimes, Usually, Always
The four-point scale, which is the standard for CAHPS surveys, is simpler for respondents to answer and better suited to telephone administration of the survey.
Six-point response scale: Adds “Almost never” and “Almost always” to the four options.
The six-point scale has been endorsed by the National Quality Forum. This scale was used in several field tests of this survey, where it demonstrated some desirable psychometric properties.
The CAHPS Consortium’s testing of this issue has not yet resulted in a definitive answer on the nature and extent of psychometric differences produced by employing either the four- or the six-point response scale for physician-level measurement. Consequently, both versions are available for use, and the Kits have been customized accordingly. Sponsors of the Clinician & Group Survey are free to select the scale that best meets their needs.

abrir aquí:
https://www.cahps.ahrq.gov/cahpskit/CG/CGChooseQX.asp

o bien... abrir aquí:
Select a Kit:
Clinician & Group Survey: Four-Point Scale
https://www.cahps.ahrq.gov/cahpskit/CG/CGChooseQx4P.asp

Clinician & Group Survey: Six-Point Scale
https://www.cahps.ahrq.gov/cahpskit/CG/CGChooseQx6P.asp