Greater control over test ordering choices is top of mind for patients

https://www.linkedin.com/pulse/greater-control-over-test-ordering-choices-top-mind-icbff/ As the consumerization of healthcare rises, patients are thinking more like paying customers with expectations that reflect a familiar adage: The customer is always right. Survey data reveals what people in the U.S. expect from lab and “DIY”-testing – and why interest is set to grow in parallel with increased healthcare costs, and longevity and wellness goals. In this issue, Michele Zwickl, head of Laboratory Solutions for Diagnostics, Siemens Healthineers North America, talks us through: the study’s findings major challenges facing clinicians and lab professionals as DIY testing expands what we might expect as AI tools expand to help interpret health data